Nowadays information rules the world. Information can be transmitted from one person to another through multiple channels. We use phone calls, emails, talking in person. Communication helps us to take decisions and make big deals. But business situation now gives us very little time to classify all of the information we get to figure out what to do now. For team performance this is essential. Before taking an action each team member needs to figure out what it’s all about. And this takes a lot of time, because all the emails, files, talks related to one project are falling apart and stored in different places. New online collaboration tools make it possible to significantly reduce the amount of “work about work” and boost team performance.
An online collaboration tool is a software, most likely an issue tracker or a task management system. A task management system enables the team members to collaborate over task the way we discuss things on Facebook or almost: we can create and reed feeds upon a task, exchange messages and attach files. Thus all the information about one task is kept together. A cloud solution stores this information in one place available from any part of the world through your browser window. Thus, wherever your team members are, they always stay in touch and can collaborate on tasks in an efficient way.
Issue tracking software usually comes with a task management system, this is a higher step of online collaboration software. An issue tracker enables the user to create a workflow scheme. This makes collaboration even easier, as relevant team members are linked in a scheme and they perform the tasks one after another in an automated order. The possibility to comment, reassign and send the tasks back remains in this chain. Process automation is some kind of a contemporary assembly line for office teams that makes it quicker to get result of common work.